525 7th Avenue, Suite 806
New York, NY 10018

Hours: Monday – Friday, 9 a.m. – 6 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

All you need to do is register by clicking the link that says "REGISTER" and then fill out the application. Once submitted, your account will go thru an activation process which may take up to 24 hours. You will get a confirmation e-mail once your account has been activated. You can then login and shop our line!
kaktus.com is currently a wholesale-only website and is not accepting single item orders. If you are interested in purchasing individual items, please contact us and we would be happy to help!
The delivery charges for each order are calculated by our warehouse at the time of shipment. The amount will depend on the destination and weight of the shipment.
When an order is placed online, someone from the company will contact you to discuss payment methods.
Delivery of each shipment will depend on when the ordered items are available. Once an order is placed, a sales representative will contact you to determine when your order will be shipped.
After an order is placed, you will receive an email confirmation. A sales representative will also contact you to discuss your order.
Yes, you will receive an order confirmation via email after your order is placed.

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